Contact Us

Have any questions or concerns? We’re always ready to help!

If you find any of our products faulty or damaged, please contact us to arrange a refund or exchange.

Should you change your mind, we will happily provide an exchange. *T's & C's apply

What are your delivery options in New Zealand?
We offer shipping to urban and rural areas of New Zealand - excluding Stewart Island and Chatman Island.
How do I track my order?
You will be sent a tracking number and link with your order confirmation.
Do you provide International delivery?
We are able to ship internationally to Australia through our online store, to ship to other countries please get in touch for a shipping quote.
How do I return an item?
Please contact us at whaea.aroha.nz@gmail.com or use the form above to arrange a return if the item is faulty or damaged.
How can I contact your couriers?
If you have an issue with a delivery, please contact us directly to follow up on this item.
What is your returns policy?
Returns are only available for a faulty item or damaged item. We are happy to offer an exchange if the product you require is in stock.